Services

Business Support Operations

Are you focused on building your business?  

Do you need to free up time to allow you to continue to concentrate on your business?

Do you have an increasingly expanding list of 'important but not urgent' tasks that just don't get done?  And do you find yourself starting a task but frequently end up not finishing them?

Apples & Oranges can help you to become more productive in your business by making better use of your time by outsourcing those tasks that are 'eating up' your day.

Are there tasks that take up your time, stop you progressing your business in the way you would like to and if you are really honest, don't actually need to be done by you?  We can help you by dealing with them on your behalf as part of your team.

Contact us for more information

              

Telesales/Telemarketing

Whether you would like to supplement your in-house team or turn to Apples & Oranges for your entire outbound sales solution, we can deliver new business and drive your sales.

We will create a bespoke campaign for your needs, by getting to know your business, your ethos and your priorities.  With over 15 years experience we enhance your business by becoming part of your team.

We are able to help with: 

  • Appointment making
  • Sales Lead Generation
  • Direct Marketing follow up
  • Event Invitation

B2B Data

Do you need B2B data compiled specifically for direct marketing, checked by a UK based research team?

We can supply 1000 contacts based on your specific requirements for £275 + VAT

Contact us for more information                   

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Event Planning

From the smallest meeting to a national event, Apples & Oranges can help you.  We are happy to assist you if need a complete event planning service or just help with a particular section.  We can be there as much or a little as you need.

Our event team will deliver event logistics through a detailed running order for suppliers and the client.

We co-ordinate suppliers, caterers, production, entertainment and promotion (if required)

We communicate with you regularly and work closely with you to ensure that you get the event that you wanted.

Contact us for more information

                           

Mystery Shopping

We offer a completely confidential mystery shopping service.

Are you aware of the service that your competitors offer?  Why is it that people are using their company and not yours?  

Competitor analysis:

  • What services do you competitors offer?
  • What is their USP
  • What do they charge?
  • Customer service - do they go that extra mile?
  • Ease of service
  • Knowledge of products

Alternatively you may want to reassure yourself that your team offer the service that you insist on?  Are they friendly, approachable, knowledgeable, up-selling if/where possible?

We can find out for you and give you a full report including areas and suggestions for improvement.

Contact us for more information

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Marketing

Newsflash, Marketing is not a secret, it’s just that a lot of people think it is!

Companies either don’t really understand it, are confused by it or think they just don’t need it.

The majority of businesses are owned by people who are experts in their particular field, however, that doesn’t seem to stop a lot of businesses failing year after year simply because they don’t know how to sell their product or service successfully.

What’s the most important thing for your business?  Sales!  Without sales what is there?

Whether you are a new business building your customer base or a well established business that needs to review the material you are using or even your whole image, Apples and Oranges are here to help. 

Quite simply, we break the mould, we are here to listen to you, work on a strategy that suits you and your business.  Work towards a process to help you understand your customers and their needs, enabling you to build customer loyalty and attract new business.

Whether you are looking for a single project or a full campaign, contact us now and find out more. 

Marketing is not an event, but a process...it has a beginning, a middle, but never and end, for it is a process. You improve it, perfect it, change it, even pause it.  But you never stop it completely.  Jay Conrad Levinson

Contact us for more information

Projects

The key to a successful project outcome is all in the planning.  The old saying if you fail to plan you plan to fail is right.  If you don't have a plan how do you know what direction your project is going, how do you gauge that you are going to meet the required deadline, or finish at all?

Quite often project planning is ignored in favour of diving straight in and just getting on with the work.  Having a plan can save you money, time and in a lot of cases - problems!

Projects can come in all shapes and sizes, some can be fairly simple and others very intricate.

We can work on large or small projects whether administration based, research or an event.

We are able to complete the whole project or parts of it, depending on your requirements.

Contact us for more information

                     

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Recruitment

With over 30 years joint experience in the world of recruitment, we are very well placed to help you and your business through the whole recruitment process.  Whether this is the first time you have recruited staff or if you are expanding the team you already have.

There is so much legislation surrounding recruitment it can become quite daunting!  

We can walk you through the process and simply act as your advisor or assist you with the whole recruitment, this includes:

  • writing the job description
  • writing the person specification
  • writing the advert
  • deciding where to advertise for the role you have
  • managing the responses
  • check eligibility to work in the UK
  • check work history 
  • obtain references
  • arranging interviews
  • holding interviews on your behalf or attend with you
  • arranging psychometric testing if required
  • administration throughout

Contact us for more information

Credit Control

Outsourcing your credit control to us means you’re able to get on with what you are good at, safe in the knowledge that the most important aspect of your business – getting paid – is being looked after in a professionally but customer orientated manner.

We can operate on a disclosed or undisclosed basis and bring pro-activity to the cash collection process including contact before payments are due.

Benefits to you include more cash in the bank, reduced finance costs, no staff problems, issues with disputed invoices found at an early stage and reduced bad debts.

There are no hidden costs. The hourly rate agreed will cover all telephone calls, letters, faxes, emails etc  and you will receive regular reports on actions taken.

We can control the entire credit control procedure from invoicing through to cash allocation, and whilst it is more effective for us to look after your entire sales ledger we are happy to take responsibility of just problem customers or invoices.

Contact us for further information

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Debt Collection

Sometimes, all the usual attempts to collect payment fail and debt collection action is required.

The key is to recognise as soon as possible when this point has been reached and take action immediately. We are professionals in this field and will work using all available avenues to collect the debt for you whilst acting ethically and within all current legislation.

In the majority of B2B cases our services will be free to you, we will collect our fee from the other party and you will be responsible only for Court fees, which in the event of a successful outcome will also be reclaimable fro the debtor.

You remain in control of the process and will be consulted before each step is taken.

We are happy to look at one off cases or review your entire ledger of 'old' debts to establish whether there is an opportunity to pursue.

Contact us for further information

                    

Registered / Correspondence Address

£25.00 per month

£30.00 per month to include the Telephone Answering Service  (messages charged at £1.00 each, with no minimum or maximum amount of calls)

Contact us for more information

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